Shipping policy

Shipping Policy - Brown Fuel Caffeine

Brown Fuel Caffeine aims to process and dispatch orders as quickly as possible.

Order Processing
Orders are generally processed after successful payment confirmation. Processing times may vary depending on product availability, order volume, weekends, holidays, and other operational circumstances.

Delivery
Orders will be delivered to the shipping address provided during checkout.

Delivery timelines may vary depending on the customer's location, courier service, weather conditions, public holidays, and other circumstances outside our control.

Shipping Charges
Applicable shipping charges will be displayed during checkout before the order is completed.

Incorrect Address
Customers are responsible for providing an accurate and complete delivery address, phone number, and other required information. 

Brown Fuel Caffeine may not be responsible for delivery failures caused by incorrect or incomplete information provided by the customer.

Damaged Packages
If your package arrives visibly damaged, please take photographs/videos of the package and product and contact our customer support within the applicable period specified in our Return & Refund Policy.